777b77 Privacy Policy

777b77 ("we", "us", "our", "the Platform") is an online casino and sports betting platform operating at 777b77.app and serving English-speaking players across Bangladesh. For the purposes of this Privacy Policy, 777b77 acts as the data controller in respect of personal data collected from players and site visitors.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which 777b77 handles your personal data, you may contact our dedicated support team at [email protected]. We aim to respond to all privacy-related enquiries within five business days.

777b77 collects personal data from you through several channels: directly when you register an account or contact support, automatically when you use the Platform, and in some cases from third-party identity verification or payment service providers. The categories of data we collect include:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information. If any such data is inadvertently provided to us, we will delete it promptly.

We do not collect personal data from individuals we know to be under 21 years of age. If we become aware that a minor has provided us with personal data, we will take immediate steps to close the associated account and delete all related data.

777b77 collects personal data through the following means:

• Direct interactions: When you complete the registration form, submit KYC documents, make a deposit or withdrawal request, contact customer support, or respond to a survey or promotion.
• Automated technologies: As you navigate the Platform, we automatically collect Technical Data and Usage Data using cookies, web beacons, server logs, and similar tracking technologies. See Section 9 (Cookies) for further detail.
• Third parties: We may receive Identity Data and Financial Data from third-party KYC/AML verification providers and payment processors (such as bKash, Nagad, Rocket, and partner banking institutions) in the course of processing your transactions and verifying your identity.
• Publicly available sources: In limited circumstances related to fraud prevention and regulatory compliance, we may supplement your data with information from publicly available sources.

777b77 uses the personal data we hold about you only for the purposes described in this policy. The table below summarises our primary processing activities and the legal basis for each:

Where we rely on your consent as the legal basis for processing (for example, sending you promotional offers tied to BPL cricket season, Eid, or Pohela Boishakh), you have the right to withdraw that consent at any time by contacting support or updating your account preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before you withdrew it.

777b77 does not sell, rent, or trade your personal data with any third party for their own marketing purposes. We may share your data with the following categories of recipients strictly on a need-to-know basis and only to the extent necessary for the stated purpose:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank, for the purpose of processing your financial transactions.
• Identity verification providers: Third-party KYC/AML specialists who assist us in verifying your identity and complying with anti-money-laundering obligations.
• Game content providers: Studio partners such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data to deliver and optimise their game content on our Platform.
• IT and hosting providers: Cloud infrastructure and server providers who host the Platform and store data on our behalf under strict data processing agreements.
• Legal and regulatory authorities: We may disclose personal data to government agencies, law enforcement bodies, or courts where we are legally required to do so or where disclosure is necessary to protect the rights, property, or safety of 777b77 or its players.
• Professional advisers: Lawyers, auditors, and consultants who provide professional services to 777b77, bound by confidentiality obligations.

All third parties with whom we share personal data are required to process that data in accordance with our instructions and applicable data protection standards. We do not permit our third-party service providers to use your personal data for their own purposes.

777b77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. The general retention periods we apply are as follows:

• Account and identity data: Retained for the duration of your active account relationship with 777b77, and for a minimum of five (5) years following account closure, in compliance with anti-money-laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications: Retained for two (2) years from the date of the interaction, unless the subject matter relates to an ongoing dispute or legal proceeding.
• Marketing consent records: Retained for as long as you have an active account with 777b77, plus one (1) year following account closure.
• Technical and usage logs: Retained for up to twelve (12) months from the date of collection, after which they are anonymised or deleted.

Where data is no longer required, we securely delete or anonymise it in accordance with our internal data disposal procedures. Anonymised data, which can no longer be linked to any individual, may be retained indefinitely for statistical and analytical purposes.

As a player on the 777b77 Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within a reasonable timeframe, typically within 30 days.

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure ("Right to be Forgotten"): In certain circumstances, you may request that we delete your personal data. This right is not absolute — we may be required to retain certain data to fulfil legal or regulatory obligations even after your account is closed.
• Right to Restriction of Processing: You may request that we limit the way in which we process your data in specific situations, for example while a rectification request is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request that we provide your personal data to you in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including profiling, at any time. You also have an unconditional right to opt out of direct marketing communications.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted before withdrawal.

777b77 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures designed to protect your data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 777b77 servers.
• One-way hashing (bcrypt) for all stored account passwords — 777b77 staff cannot read your password in plain text.
• Role-based access controls that limit access to personal data to only those staff members who require it to perform their job functions.
• Regular security assessments, penetration testing, and vulnerability scans conducted on Platform infrastructure.
• Secure, access-logged data centres with physical security controls.
• Two-factor authentication (2FA) available to all players for enhanced account protection.

Despite these measures, no method of electronic transmission or storage is entirely secure. While we strive to protect your personal data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 777b77 will notify affected players as soon as reasonably practicable.

You also have a responsibility to keep your account credentials secure. Never share your 777b77 username or password with anyone, including individuals claiming to be 777b77 staff. Our team will never ask for your password via email, chat, or phone.

777b77 uses cookies and similar tracking technologies (including web beacons and local storage) to operate the Platform, remember your preferences, analyse usage patterns, and support our marketing activities. A cookie is a small text file placed on your device by a website server; it cannot run programs or deliver viruses to your device.

The types of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function. These cookies enable core features such as account login sessions, security tokens, and language preferences. They cannot be disabled without significantly impairing your experience.
• Performance & Analytics Cookies: Used to collect anonymised information about how visitors use the Platform — for example, which pages are visited most often and whether any errors are encountered. This data helps us improve Platform performance.
• Functional Cookies: Allow the Platform to remember your preferences (such as preferred payment method or game settings) and provide a more personalised experience.
• Marketing & Targeting Cookies: Used to deliver promotional content relevant to your interests and to measure the effectiveness of our marketing campaigns. These cookies may be set by us or by our third-party advertising partners.

You may control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled through browser settings as they are essential to Platform operation.

In some cases, the personal data we collect may be transferred to, stored at, or processed in countries outside Bangladesh. This may occur, for example, when we use cloud hosting infrastructure or engage game content providers such as Pragmatic Play, Evolution Gaming, or Ezugi who operate internationally.

Whenever we transfer personal data internationally, we take steps to ensure that appropriate safeguards are in place to protect your data and to ensure that such transfers comply with applicable data protection principles. These safeguards may include contractual obligations on the recipient to protect the personal data to an equivalent standard to that required within Bangladesh.

The 777b77 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or store personal data relating to individuals under the age of 21. If you are a parent or guardian and believe your child has provided personal information to 777b77, please contact us immediately at [email protected] so that we may take appropriate action, including the deletion of the relevant data and closure of any associated account.

777b77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will update the "Last Updated" date at the top of this page. Where changes are significant, we may also notify registered players directly via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of the 777b77 Platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms.

For any questions about this Privacy Policy or our data practices, please reach out to us at [email protected]. Our support team is available 24 hours a day, seven days a week.